Frequently Asked Questions

HOW TO ORDER BOLLOX

Where to buy Bollox?: Bollox can exclusively be purchased in our web shop at www.bolloxenergy.com.
What can I expect in my shipment?: A dozen 100 kcal fruity-cherry flavored energy gels that will help you boost your performance, packed in a carton box delivered to your doorstep.
Can I pay by check or credit card?: We accept PayPal and Credit Cards. Unfortunately we don‘t accept checks.
How do I register a new account?: Please click on the user icon, which is located on the top right hand side of the page. You will then be prompted to a new page where you will sign in with an existing account or Sing Up as a new customer. Follow this link to Sign Up Now. Fill in your details as requested before clicking 'Sign Up'. Registration should now be complete and you should receive a confirmation e-mail to the address you registered with.
In what currency are your prices listed?: Our default billing currency is USD. However, the currency displayed will automatically change to the standard currency of your location.
Do your prices include taxes?: Yes, all prices are inclusive of taxes. The only cost that you need to add is the shipping cost.
What is your return policy?: Sorry we don't accept returns. If there is an issue with the product you received, please Contact Us.

SHIPPING

How long does it take before I receive my order?: All Bollox orders are processed immediately upon sign up, and your shipment will leave our warehouse shortly after. Shipments usually arrive within 3-5 business days once mailed, and you’ll receive a shipping confirmation email shortly after your orders ships.
Do you accept bulk orders?: Yes, we accept bulk orders. Just contact us, tell us about your requirements and we’ll let you know the fees.
How much do you charge for shipping?: The shipping fee is dependent on the delivery destination. We try to maintain a flat shipping rate within each country. Unfortunately it’s not always possible to offer a flat rate, so carefully check the shipping cost after you have selected the delivery destination.
I have a race in 2 days and I need my gels immediately. Do you offer expedited shipping?: Unfortunately we don’t offer expedited shipping at this time, just the standard 3-5 business days. Therefore we advise you to carefully plan your energy requirement and/or take a subscription so you don’t have to worry about your energy supply.
Where do you ship?: We ship to the US, Australia, UK, Germany, Austria, France, Netherlands, Belgium, Austria, Singapore, Vietnam and Thailand at this time, but we are working hard to expand our geographical reach! Stay tuned for updates and feel free to contact us for more information.
Do I have to be home to receive my order?: Nope! Our energy gel boxes typically fit into a standard mailbox so you will find your delivery in your mailbox or on your doormat when you return home.
Can I have my order shipped to my office?: We are happy to deliver to your office. If you would like us to do that, please input your office address at checkout. Your office delivery will typically be made during office hours.

GENERAL PRODUCT QUESTIONS

What is Bollox energy gel?: Bollox is a home delivered no-frills-energy gel with 100 Calories for half the money you spend on most established brands.
Who should use Bollox energy gel?: Everybody who plans to exercise for an hour or more and wants to maximize the outcome of the training. Energy gel is an ideal, fast and long lasting source of energy for hiking, rock climbing, mountain biking, playing soccer, studying, skateboarding, gaming, skiing, kite surfing, driving, etc.
Why use Bollox energy gel?: It’s a fast acting and long lasting source of energy. Since the gel is semi-liquid, it absorbs into the system easier than any solid food and you only need some fresh water to wash them down. It’s easy to carry as it will easily fit in the pocket of your shorts, pants or shirt. Finally, it tastes good!
Is Bollox energy gel only for endurance athletes?: The original purpose of energy gels was to supply instant energy to endurance athletes to replace lost energy stores while training or racing. Therefore energy gel is also referred to as endurance gel or sports gel. However, the use of energy gel is not restricted to endurance athletes. Energy gel is an ideal, fast and long lasting energy source for hiking, rock climbing, mountain biking, playing soccer, studying, skateboarding, gaming, skiing, kite surfing, driving, etc. In principle, Bollox is a very concentrated energy drink. Therefore it needs to be washed down with some plain water. The body needs the water to facilitate the digestion of the carbohydrates. So whenever you are on the go, grab a few easy-to-carry Bollox energy gels and you will never run out power.
How to use Bollox for exercise?: The recommended intake of Bollox is 15 minutes before starting exercise and thereafter every 20-30 minutes during exercise. The packet has a top section that can be easily torn off at the notch and you have to gulp down a few sips of fresh water along with the Bollox gel. The exact intake of the energy gel varies for every person depending on metabolism, body weight, fitness level and on duration of the exercise.
How to use Bollox for supporting mental alertness and/or physical performance?: If you are running low on energy, your mind and body do not function smoothly. Finding a quick energy source in such case is very helpful but not always easy. Except when you carry a sachet of Bollox Energy Gel because Bollox provides instant energy on the go. Just tear off the top section of the packet at the notch, gulp down your Bollox gel with a few sips of fresh water along and you are good to go.
How to carry the Bollox packets?: Bollox can be carried in pockets of your (running) shorts, singlets or triathlon suits. They can also be carried in the pouch of a fuel belt. Or, if you are simply on the go, you can carry your Bollox packets in the pocket of your jeans or shirt.

BOLLOX ENERGY GEL INGREDIENTS

What are the main ingredients of Bollox Energy Gel?: The main ingredient of Bollox energy is a 0.8:1 fructose to maltodextrin blend. In addition Bollox contains electrolytes and taurine. The combination of these nutrients provides a powerful energy boost and significant scientific research has been carried out to prove the stimulating effects of this ingredient mix.
What is the purpose of the 0.8:1 fructose maltodextrin blend?: Solutions containing multiple carbohydrates utilizing different intestinal transporters (glucose and fructose) show enhanced performance compared with single-carbohydrate solutions. Glucose has a high GI index (increases blood sugar immediately) while fructose has a much lower GI index and raises blood sugar levels more gradually. Therefore, this combination is great for endurance exercise. Studies have suggested that a blend of fructose and maltodextrin in a 0.8:1 ratio may lead to enhanced performance while improving gut comfort.
What is the benefit of Electrolytes?: Electrolytes are minerals which, when dissolved in water, break into small, electrically charged particles called ions. There are numerous common electrolytes found in your body, each serving a specific role, but they all are in some part responsible for maintaining the balance of fluids between the environments inside and outside the cell. When you sweat you lose electrolytes and especially longer workouts can empty your body of large amounts of electrolytes and create an electrolyte imbalance. Electrolyte imbalances can be pretty detrimental to your health and performance. For example, muscle contraction, requires sufficient electrolytes and an electrolyte deficiency may result in muscle weakness or cramping. Bollox energy gel contains the main electrolytes Sodium (Na), Potassium (K) and Magnesium (Mg) which help maintaining a healthy electrolyte balance and enhance performance.
What is the benefit of Taurine?: Taurine is a conditionally essential amino acid, which means that your body produces it in only in small amounts so the majority of taurine must come from your diet. Research has shown that intense exercise significantly lowers muscle taurine levels, but that the intake of taurine during exercise counters the loss of taurine and helps improve work capacity. Moreover, taurine significantly decreases the accumulated concentration of lactate over during prolonged exercise
What is the flavor of Bollox energy gel?: We have only one flavor: Bollox flavor. Does it taste good? We think so. We tested it against flavors of competitive gels and Bollox constantly came out on top. How to describe Bollox flavor? Difficult. Perhaps fruity cherry flavor comes closest.

LOW COST

What is the Bollox Low-Cost energy gel concept?: Our idea of Low-Cost energy gel is based on the concept that more people will start using energy gel and that existing users will use energy gel a lot more often if it were more affordable. Our main mission is to make Bollox the most inexpensive, efficient and convenient form of energy nutrition in the world. The price differential between conventional energy gel suppliers and Bollox can be as high as 40%-60% cheaper.
How can Bollox offer such low prices?: The key to delivering a low price energy gel is to consistently keeping cost low. Attaining low cost requires maintaining simplicity and a high efficiency in every part of the business. Therefore every part of the business process must incorporate the best industry practices.
What are the key components of Bollox’ Low-Cost energy gel concept?
The three pillars of the Bollox Low-Cost energy gel concept are:
1. No frills.
2. Third-party production.
3. Lean distribution.
What exactly does ‘no-frills’ mean?: The main business for Bollox is providing an affordable energy boost. Everything else is considered to be luxury or “frills.” Among the frills that Bollox has excluded are: unnecessary ingredients, an endless range of flavor choices, fancy packaging and expensive sponsoring contracts
Why are you using third-party production?: We want to keep on focusing on what we do best and leaving the rest to others. Third party manufacturing neatly fits into this practice. In addition to allowing us to focus on our core competencies, third-party manufacturing offer numerous other advantages over in-house manufacturing, including lower costs, flexibility, access to external expertise and reduced capital.
What do you mean by a lean distribution system?: Distribution costs are something that conventional energy gel producers most often ignore. Very often, conventional producers rely on wholesalers and retailers. Bollox keeps its distribution channel as simple as possible and covers the whole spectrum of customers simply by using internet sales and specialized third party fulfillment service providers:
Internet sales: The bulk of sales are done via Bollox’s website (www.bolloxenergy.com), whereby the gel is sold in 12 packet-boxes and are paid using PayPal. This is the most cost effective distribution set-up.
Sales offices: Bollox only has only a few offices. We only establish an office only if we are confident that the sales generated by the office will be worth it.
Retailers: Bollox avoids reliance on retailers as much as possible. By avoiding retailers, you also avoid paying retail margins, which would otherwise have been reflected in the sales price.